GDPR-compliant use of call centre systems
Which data protection regulations apply to call centres and what you need to consider especially when using AI-based systems.
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How can your company best achieve GDPR compliance? How do you have to implement the requirements of data protection law in practice? What is the relationship between GDPR and national law? Our free data protection guides give you concrete and practical answers!
Which data protection regulations apply to call centres and what you need to consider especially when using AI-based systems.
Problems with tenders on data protection advice – and how to get better offers from service providers without falling into the cost trap.
Everything EU companies need to know about the EU-U.S. Data Privacy Framework – explained simply by lawyers.
Phishing is one of the most widespread methods of illegally obtaining access data. We explain the best ways to protect your company and your employees.
The music streaming service Spotify did not sufficiently inform its users about the processing of their data. The Swedish supervisory authority has now imposed a GDPR fine.
The CJEU has cast doubt on the voluntary nature of consent on Facebook, allowing national competition regulators to investigate data protection breaches in certain circumstances.
Companies should take the EU Whistleblower Directive seriously. Otherwise whistleblowers might choose external channels and heavily damage the company’s image.
Can an Antitrust Authority also refer to data protection aspects when prohibiting certain processing activities? What would be the impact on companies in Europe?
How to meet the requirements of the GDPR and BDSG for data protection and data security when setting up and operating an internal whistleblower system in your company.
From the perspective of data protection law, what do you have to consider when using AI-based systems such as ChatGPT in your company? Quite a lot!
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